Facility Management

Dakimob for Facility Management

Coordinate all facility services from a single platform. Manage maintenance, cleaning, security and multi-technical services efficiently.

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Facility Manager supervisant les op�rations sur tablette

The flight deck for your work environments

Centralize requests and provider tracking.

Request Portal

Offer occupants a simple app to report a problem (cleaning, AC, lamp). The ticket is routed to the right provider.

Provider Tracking

Visualize in real-time if your cleaning or maintenance providers are on-site via clocking, and if they meet deadines (SLA).

Quality Control

Perform your joint inspection rounds with a tablet. Record cleanliness or installation status and generate a scored report.

Room Booking

Manage shared resources. Visualize meeting room occupancy and trigger a cleaning intervention between two meetings.

Consolidated Reporting

Analyze global site performance. Costs, response times, occupant satisfaction: everything is measured to optimize your contracts.

Gestion Multi-Sites

Whether you manage a headquarters or a network of agencies, manage service quality uniformity everywhere in the territory.

Facility Management Blind Spots

Why lack of field visibility harms your service quality.

Lack of Transparency on Actual Work

Not knowing if a cleaning or security provider actually visited the site at the scheduled times creates uncertainty about contract compliance.

Ticketing Occupants Complexe

Forcing employees to use complex tools to report a coffee machine failure or leak discourages them, letting problems worsen.

Lack of Quantified Quality Control

Relying on impressions rather than precise audit scores makes meetings with your providers subjective and unproductive.

Escalating Resolution Times (SLA)

Without automatic tracking, requests linger, causing occupant dissatisfaction that directly impacts the General Services Department's image.

Dakimob: The Facility Manager's Digital Cockpit

Work environment management can no longer rely on Excel spreadsheets. Dakimob is the software solution that centralizes all your field interactions, from occupant reporting to final service control.

Smooth communication between occupants and providers

Thanks to the Dakimob portal, every occupant can become a quality sensor. A simple scan of a QR code allows reporting an anomaly in seconds. This request is automatically routed to the right provider (multi-technical, cleaning, landscaping) who receives their mission on mobile. You maintain control over the ticket's lifecycle and are alerted in case of contractual deadline breaches.

Business Value: Cost Measurement and Optimization

Adopting Dakimob transforms your FM management: 30% reduction in emails and calls thanks to automated ticketing, objectification of services via scored audits, and better contract negotiation based on actual performance data and no longer estimated.

By offering total transparency on your sites' activity, Dakimob restores decision-making power to the Facility Manager and guarantees a premium occupant experience, a key lever for talent retention.

Scenario: Coffee Machine Reporting

An employee scans the QR code on the broken coffee machine. A form opens: 'Out of water'. He validates. Instantly, the automatic distribution provider receives the alert on his Dakimob mobile. He repairs it within the hour. Once fixed, he closes the ticket. The employee receives a notification 'Your report has been treated'. Measured satisfaction: 5/5.

Frequently Asked Questions - Facility Management

Can we personalize audit forms?

Absolutely. You can create your own inspection grids (cleanliness, security, reception) with weights per criterion to obtain a global score per site.

Does the occupant need to download an app?

No. The occupant portal is a WebApp accessible via URL or QR code, which guarantees maximum usage without technical friction.

How do you manage multi-outsourcing?

Dakimob allows data partitioning: each provider only sees their missions, but you, as the end customer, have a consolidated view of all trades.

Can we track fluid consumption?

Yes, your agents can perform meter readings directly in the app, allowing for precise energy tracking and detection of potential leaks.

L'audit est-il contradictoire ?

Yes, you can have the provider's manager sign the audit report directly on the tablet during the round to avoid any subsequent dispute.

How do you analyze performance data?

Dakimob integrates dynamic dashboards that allow you to visualize at a glance task completion rates, SLA compliance per provider, and the evolution of occupant satisfaction at each site.

Manage your general services

Centralize FM with Dakimob.

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