How Dakimob Helps Public Services

A concrete response to the organization and transparency requirements of the sector.

Agent Tracking

View your teams' positions and activities in real-time across the territory for better responsiveness.

Intervention Reports

Replace paper with instant digital forms, timestamped photos and automated PDF reports.

Transparency & Budget

Justify every intervention hour and analyze costs by service to optimize public budgets.

Safety & On-Call

Protect your lone workers and efficiently manage on-call schedules.

Service Continuity

Ensure uninterrupted service through better resource allocation during unexpected situations.

Interoperability

Connect Dakimob to your existing technical and HR management software via API.

The Obstacles to Public Service Efficiency

Why lack of field visibility hurts municipal action.

Lack of Field Visibility

Not knowing if a pit is emptied, a street cleaned or a light repaired in real-time creates a breakdown of trust with citizens and permanent crisis management.

Difficulty Justifying Actions

Without tangible evidence (photos, timestamps), responding to citizen complaints or justifying budget allocation during municipal councils becomes a perilous exercise.

Communication Gap Between Field and Office

Using loose sheets or oral messages prevents structured escalation of priority anomalies (leaks, public road hazards) to technical services.

Lost On-Call Traceability

Managing emergency interventions without precise history exposes the municipality in case of accident and makes overtime tracking complex and conflictual.

Dakimob: The Digital Copilot for Territorial Managers

The modernization of public action requires a user-centered digital transformation. Dakimob is the tool that reconciles field workers' requirements with general management's oversight needs.

Agile Management of Technical and Territorial Services

Our platform digitalizes all work orders. A department head can dispatch road or green space missions directly to agents' smartphones. Agents report interventions with before/after photos, enabling instant service validation. Route geo-optimization reduces unnecessary trips, directly supporting your Climate-Air-Energy Territorial Plan.

Business Value: Democratic Transparency and Management Efficiency

Adopting Dakimob transforms your management: 25% reduction in calls from dissatisfied citizens thanks to better responsiveness, objectification of services from your external providers, and enhanced recognition of agents' work who finally have a modern and rewarding tool.

By offering complete transparency on territorial activity, Dakimob gives elected officials more decision-making power and guarantees impeccable service continuity, an essential foundation for local social cohesion.

Scenario: Winter Crisis Management

During a sudden snow event, the technical services department must urgently mobilize all road agents for salting. Thanks to Dakimob, the manager immediately sees which agents are available and closest to critical areas. They deploy salting missions directly to team smartphones. Each driver validates their passage in real-time via the app, allowing the city hall to communicate snow removal progress directly to citizens while maintaining a precise intervention history for insurance purposes.

Frequently Asked Questions - Public Sector

Can illegal dumping be reported through the app?

Yes, a quick reporting function allows any agent to take a geolocated photo of illegal dumping or vandalism to trigger an immediate cleanup mission.

How do you handle user signatures for social services?

The agent can have the user sign directly on the screen to confirm the visit or delivery of a meal package, ensuring home care traceability.

Is the app usable by senior agents?

The interface was designed to be ultra-simple: large buttons, high contrasts and explicit icons to ensure adoption by everyone, regardless of digital proficiency level.

Can reports be exported for annual activity reviews?

Absolutely. You can generate PDF or Excel summaries by service, agent or neighborhood to illustrate your year-end activity reports.

How is sensitive data security ensured?

All communications are encrypted (SSL/TLS) and access is configurable by profile (Director, Department Head, Agent) to respect data confidentiality.

Does the tool allow multi-service management (Green Spaces, Roads, Cleanliness)?

Yes, Dakimob allows data to be compartmentalized or grouped by department, while offering a consolidated view to the General Director of Services across all territorial activity.

Modernize Your Public Service Today

Discover how Dakimob helps local governments become more efficient.

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Dakimob for Public Services